English Tea Store Reviews

Based on 41 customer reviews and online research, englishteastore.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with English Tea Store.

3.5 / 5.0

41 Reviews

5 Stars(12)

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4 Stars(10)

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3 Stars(10)

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2 Stars(4)

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1 Star(5)

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How would you rate English Tea Store?

Customer Reviews (41)

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Walter Gardner
Posted on 06/16/2021
Everything arrived intact and timely

Everything arrived intact and timely. Prices are good and freight is reasonable.

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Jim Fisher
Posted on 06/04/2021
Buyers Beware!

If I had actually received the items, a review might have been possible. After items failed to be delivered, customer service was non-existent; no replies to any of my many emails. Some of the worst service I've received in years.
To prospective buyers: take your money elsewhere.

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Lawrence Hunt
Posted on 06/03/2021
A strong brew

A strong brew. Took me a few tries getting to the strength I like. Nice flavor and I would buy again.

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Guest
Posted on 06/02/2021
Totally pleased with this site

Totally pleased with this site. Received in time and worth finding an alternative to Amazon.

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Guest
Posted on 05/30/2021
Teapot Nightmare

The tea pad it’s office very beautiful. If you just want to display it it’s awesome. But if you would like to use it it’s a nightmare it doesn’t pour well it spills all over the place it comes out the top it’s a mess very disappointed in my purchase.

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Shannon Oliver
Posted on 04/27/2021
So far so good, looking for stronger decaf black teas...

So far so good, looking for stronger decaf black teas that I can't find at local stores, hope it all arrives in good time and shape

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Crystal Hamilton
Posted on 04/22/2021
I am a former customer, but have trouble navigating...

I am a former customer, but have trouble navigating (and understanding) your need to change passwords. Love the product, regardless.

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Abigail Carr
Posted on 04/17/2021
A little hard to find what I'm looking for but got...

A little hard to find what I'm looking for but got there in the end.

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Brandy Oliver
Posted on 04/16/2021
Prices were well under the price of…

Prices were well under the price of most grocery stores. Ordering was easy and the delivery came very promptly--all items in good shape. I would order more items from this store when I need them.

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Cody Richards
Posted on 04/16/2021
Showing is easy and cheap

Showing is easy and cheap

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Guest
Posted on 04/14/2021
I have ordered from you before, but now the site doesn&rsquo...

I have ordered from you before, but now the site doesn't accept my password or let me change it. Credit cards have to be entered by standard keyboard instead of number keyboard, which means lots of mistakes and do-overs. In other words, this was a really bad shopping experience.

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Ella Steward
Posted on 04/10/2021
It was good

It was good

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English Tea Store Questions & Answers

Raul Payne

Posted on 02/08/2019

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Not easy. Once the order is submitted it is hard to cancel or modify. However they get in touch with you if something you ordered is not in stock. They usually ask if you want a refund or delayed delivery in a separate box at their expense.

Ramona Day

Posted on 02/07/2019

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Legitimate company selling great teas at good prices. I've been their customer for at least 15 year, maybe more.

Leo Larson

Posted on 01/25/2019

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Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.

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