English Tea Store Reviews
Based on 41 customer reviews and online research, englishteastore.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with English Tea Store.
5 Stars(12)
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4 Stars(10)
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3 Stars(10)
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2 Stars(4)
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1 Star(5)
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How would you rate English Tea Store?
Top Reviews
I am a former customer, but have trouble navigating (and understanding) your need to change passwords. Love the product, regardless.
I love the tea and I would have given a five star review except that delivery is slow, especially given that we have all come to expect fast delivery from online vendors. Delivery of my tea was not fast. But the product itself is great.
Customer Reviews (41)
Everything arrived intact and timely. Prices are good and freight is reasonable.
If I had actually received the items, a review might have been possible. After items failed to be delivered, customer service was non-existent; no replies to any of my many emails. Some of the worst service I've received in years.
To prospective buyers: take your money elsewhere.
A strong brew. Took me a few tries getting to the strength I like. Nice flavor and I would buy again.
Totally pleased with this site. Received in time and worth finding an alternative to Amazon.
The tea pad it’s office very beautiful. If you just want to display it it’s awesome. But if you would like to use it it’s a nightmare it doesn’t pour well it spills all over the place it comes out the top it’s a mess very disappointed in my purchase.
So far so good, looking for stronger decaf black teas that I can't find at local stores, hope it all arrives in good time and shape
I am a former customer, but have trouble navigating (and understanding) your need to change passwords. Love the product, regardless.
A little hard to find what I'm looking for but got there in the end.
Prices were well under the price of most grocery stores. Ordering was easy and the delivery came very promptly--all items in good shape. I would order more items from this store when I need them.
I have ordered from you before, but now the site doesn't accept my password or let me change it. Credit cards have to be entered by standard keyboard instead of number keyboard, which means lots of mistakes and do-overs. In other words, this was a really bad shopping experience.
English Tea Store Questions & Answers
Posted on 02/08/2019
Not easy. Once the order is submitted it is hard to cancel or modify. However they get in touch with you if something you ordered is not in stock. They usually ask if you want a refund or delayed delivery in a separate box at their expense.
Posted on 02/07/2019
Legitimate company selling great teas at good prices. I've been their customer for at least 15 year, maybe more.
Posted on 01/25/2019
Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
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